SAP GOS - Missing icons

SAP GOS - General Object Services is little object on upper left in many SAP transactions.

After upgrade of the system - customer complained that in GOS menu - there are no icons.

After quick research I came out with few SAP notes and materials regarding the subject.

Main clue I found at the nice wiki page. Specifically the issue 3 and its answer.

First thing you need to do is to run (SE38) the report RSGOSCHECK. More about this report you can find in SAP Note 1873544. This report will give you an overview about GOS services configuration. Most probably you will find line with text Multiple first services in it.

You have to change configuration of service hierarchy so there is only one service on the first level. This can be done using transaction SGOSM or SM30 with table SGOSATTR.

First level service is service which is not reference in any other service in the field named NEXT or SUBSERVICE.

So from the example above - there are two first level services:

• /C4PSOL/UP
• CREATE_ATTA

So if we want to let service CREATE_ATTA be our first level service, everything we need to do is to add reference /C4PSOL/UP to the field named NEXT in one other service - as you can see on the picture below.

You can find more about SGOSATTR table in the SAP Note 961713